Are you the plumbing crew that shows up?
No. This is a lead-routing service for Gastonia homeowners — we connect you with an independent local provider, not a crew of our own.
Does submitting a request guarantee someone calls me?
It doesn’t guarantee anything. Provider availability and how quickly they respond depend on their own schedule, not ours.
Can a phone photo tell a plumber everything they need?
Rarely on its own. A photo helps, but pipe age, pressure, and access issues usually call for someone standing in the house.
Should I line up more than one estimate?
For non-emergency projects, yes. Two written scopes side by side tend to expose real differences in approach and price.
Who’s responsible for checking licensing and insurance?
You are. Verify it directly with whichever provider you choose, before signing off on any work.